This privacy statement explains how Lava Naturals uses and protects information provided when using our website and purchasing our products. We are committed to making sure that your information is kept secure.


Lava Naturals collects the following information to take and fulfil an order

Your name

Your address

Your contact telephone number (if given)

Your email address


Non-personally identifiable information that is collected includes; your IP address, computer sign-on data, statistics on page views, traffic to and from this website and individual pages on this website and data that may be collected through cookies.

Lava Naturals may use your Personal Information to:

  1. Provide our products/services.

  2. Resolve disputes and troubleshoot problems

  3. Provide you with information that may affect your use of this site including products and services.

  4. Communicate marketing and promotional offers to you.


We do not sell or rent your Personal Information to third parties. In permitting circumstances we may share, and you hereby consent to our sharing of, personal information with service providers who assist in the delivery of our products to you and if required to do so by law and in circumstances to protect the personal safety or property of our customers, the public and Lava Naturals. We may also be required to disclose your personal information if you violate our Terms and conditions.


Payments and refunds are made via Paypal. If you do not have a Paypal account, you will be given the option to create one or to pay by debit or credit card. For more information about Paypal, please visit their website Lava Naturals do not receive or see any of your financial details. We receive confirmation of payment via Paypal along with your order and delivery details.


We reserve the right to modify this privacy policy so please review it frequently. Changes will be of immediate effect upon  posting on the website. If we make material changes to this policy, we will notify you here of the date which it was updated

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©2016 LAVA Naturals - Handmade Soap From Dorset